In-App Context-Aware Support Agent/Chat

As an active TypingMind user,

I want to be able to access a built-in support assistant directly inside the TypingMind interface,

so that:

I can ask support questions (about features, pricing, technical issues, etc.) without leaving my current session,

The support agent can “see” (with permission) relevant details about my current context (e.g., which chats/models I’m using, what error I’m seeing, my KB status),

And I can get truly personalized, timely help based on exactly where I am in the product, instead of having to explain my whole setup or context from scratch.

Why:

Currently, support is a separate process—via email, web forms, or external bots—requiring me to detail my situation in full each time, even if the product itself “knows” what I’m doing.

Direct in-app, context-aware support would provide smarter, more accurate troubleshooting, reduce user frustration, and accelerate resolutions (especially for onboarding, KB usage, and billing/upgrade issues).

My ask:

Please enable a built-in support assistant/chatbot that can—with my consent—access my session context and provide instant, precise answers or guidance.

Ideally, this assistant could escalate to human support as needed, carrying over full session context so I never have to repeat myself.

Benefits for TypingMind:

Higher customer satisfaction, lower support volume, and stronger user retention; aligns perfectly with TypingMind’s “AI-powered productivity” vision.

Thank you for considering!