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Cannot recover lost paid chats

Feature Request

I exported my ChatGPT 3.5 chats from OpenAI, 64 in all. The ChatGPT 4.0 chats that I had before importing them would not open. Some of those chats were paid for with my own money, some were using the Setapp account.

They were listed in the left pane for a moment but if I clicked them, the "New Chat" form would display in the right window. I restarted the program a couple of times. The first time I restarted I had to re-enter my API key. I tried the Recover Lost Data feature in Settings several times. It says it found 74 chats but when I try recovering, the app restarts but I still only have 64 chats.

If I had to guess, the missing chats are stored in the Setapp account. It would be really nice to be able to get at them soon because I was in the middle of working on one in particular.

Status: Closed4 comments

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Comments4

  • Ngoc Nguyen changed status to Closed
    Team•

    Feb 22, 2024

  • Ngoc Nguyen

    Team•

    Feb 22, 2024

    So sorry for this inconvenience.

    For better assistance, please kindly send us an email at support@typingmind.com. Please note that as this platform is primarily for feature requests, we may not be able to offer timely support for technical issues here.

    I'm closing this here, but our support team is ready to assist you further via email.

  • Scarlet Highlighter

    •

    Jan 5, 2024

    Really? I can't even get someone to tell me how to fix it myself? Typing Mind uninstalled!

  • Scarlet Highlighter

    •

    Dec 17, 2023

    I'm pretty handy handy with shell, but not familiar with how MacOS structures things in ~/Library. How can I get the files or databases where my chats are stored?

    ~/Library/Application Support/TypingMind/appdata.json doesn't seem to have what I am after.

    Also, I do run TimeMachine, so I should have backups of anything in ~/Library and other places.